public relation- customer service

Anyone who works in customer service knows how difficult it is to be nice to rude people. Some customers are belligerent, nasty and their main objective is to make your job harder. Rather than lash out and possibly lose your job, here are a few tips to...

Public relations specialists help to ensure their client's reputation and image are properly represented. A Bachelors degree in communications, journalism, marketing, or public relations is required with courses in advertising, communication law, English,...